Book a vehicle

How to hire a car in Australia in 3 easy steps?

Best Car Rental is a free and smart car hire booking engine: it allows you to compare vehicles from the best car rental companies in Australia and book your car online without any extra fee.

Make a reservation is simple as 3 easy steps:

  1. Simply select pick-up and drop-off locations and dates, your country of residence and age to see which cars are available.
  2. Compare offers from 6 leading suppliers in Australia and select one that meets your requirements.
  3. Confirm your reservation by providing your contact details.

Best Car Rental deals directly with the car rental company to create your reservation. You will receive an email confirmation with your booking reference and details.

What do I need to rent a car in Australia?

To rent a car in Australia you will need a valid driver’s licence, a credit card in your name and be over the age of 21. Overseas visitors must present their country’s licence, international permit and sometimes a passport.

Method of payments vary depending on the car rental company. See How do I pay for car rental? for more information.

How can I get a special car rental offer or discount?

It is our job to find the best car rental deal for you. Simply select the dates and we’ll find all available car hire offers for your situation. It will be outlined with a flame icon. Click on it to find out more about it. And click again to book the car with this special deal. It cant’t be any simpler!

How can I earn Frequent Flyer points on car rental?

You may earn Frequent Flyer or other loyalty program points with our car rental providers. Simply add your airline frequent flyer details in your car rental reservation or present it at the counter when you’re picking up a car. This is subject to car rental providers having an existing agreement with your preferred airline.

How can I rent a car to go one way?

Simply select desired pick-up and drop-off locations and click search to find out if requested one-way car rental is available. One-way car rentals are subject to a one-way fee.

How can I View/Modify/Cancel a Booking?

To view and cancel your booking, click on “My Booking” tab at the top of the page. Enter your booking number and email address to display your booking details. When reviewing your booking, you will have the option to cancel it at the bottom of the page. No fee applies for cancellation.
If you need to modify your booking, you have two options:

Cancel and create a new booking: everything can be done through BestCarRental. Follow the steps above to cancel your reservation. Search vehicles with your new trip details and book the vehicle you want.
Update your existing booking: to do so, you need to contact directly the car rental company.

Why should I book through Best Car Rental?

Our FREE Service Guarantee
– Easy to Compare Car Rental Prices
– Get Access to Special Coupon Offers
– No Booking Fees
– No Payment Required Until Pickup
– No Cancellation Fees

Prices, Fees and Costs

How much will I pay for my car rental?

The total charge shown in your confirmed reservation will be the amount that you have to pay if you do not change your original reservation or select optional extras such as Optional Insurance, GPS, Baby Seats, etc.

Why the price of car rental is higher if picking-up from the airport?

Airport car hire rates may be higher than at downtown location due to an airport mandated fees and lower at a downtown or suburban location.

Is there a charge if I cancel my reservation or do not show up?

There is no charge if you can cancel your reservation or fail to show up.

What is an under age surcharge?

Drivers aged 21 to 24 are restricted to the types of vehicles they can hire and are subject to a daily age surcharge.

What is the standard excess on the vehicle if I have an accident?

Standard insurance coverage is included in all rates. The renter is liable for damage to the vehicle and third party property and therefore will be charged the full cost of excess if such an event takes place. Excess can be reduced at an additional cost at the time of rental. Please note, admin fees and charges will be applied to Optional Insurance product.

[table]

To learn more about excess reduction options, check out “How can I reduce my excess (Excess Reduction)?”

Am I required to bring the car back with a full tank of fuel?

You have three options:

FILL UP BEFORE RETURNING: Return the vehicle full of fuel and you will not be charged any refuelling fees. This is by far, the cheapest option when you rent a car from Avis, Hertz, Budget, Europcar, Thrifty or Redspot.
FUEL PURCHASE OPTION: Selected locations allow you to pre-purchase the tank of fuel at a discounted/competitive price, at the time of rental. You may return the vehicle with as little fuel as you feel comfortable with. This option eliminates the need to refill the tank before returning the vehicle. There is no refund for unused fuel, therefore the less fuel in the tank at return the more money you save.
REFUELING SERVICE: A refuelling service is offered for your convenience when you chose to return the vehicle with less than a full tank of fuel. Car rental companies will refill the vehicle for you and the refuelling service charge will be added to the cost of the rental. This option is available at selected locations and fuel charges may vary by location. Usually, this is the most expensive refuelling option.

Options and Insurances

How can I reduce my excess (Excess Reduction)?

To reduce your standard excess you can purchase Optional Insurance at an additional cost at the time of rental.

Optional Insurance
[table]
* Please note: prices exclude any admin fees, Premium Location Surcharges.

How can I add optional extras to my reservation?

GPS Navigation units, Baby seats, capsules and booster seats are available from Avis, Hertz, Budget, Europcar, Thrifty and Redspot.

Requests for GPS and Baby Seats can be included in your reservation. You can purchase optional insurance at the counter when you’re picking up your car.

Baby Seat Types:
– Infant (Baby) Seat: 0kg – 9kg Mounted rear facing
– Child Seat: 8kg – 18kg Mounted face forward
– Booster Seat: Up to 25kg Front facing

[table]

* Please note: prices exclude any admin fees, Premium Location Surcharges.

Is there a surcharge for additional drivers?

[table]

Payment

How do I pay for car rental

Methods of payment
[table]

How can I pay for using toll roads?

[table]